A cost-effective way to manage projects

Monthly

Annually

Enterprise Private server, unlimited projects and storage Learn more

Enterprise-grade security for Backlog and all of your Nulab products. Get SAML Single Sign-on and organizational Audit Log for Backlog.

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Compare Plan Features

Security
2FA
Force Two-Factor Authentication
Active directory
Access control	50 IP addresses	100 IP addresses	Unlimited
Hosting on backlog.com
Self-hosted

Support
Email
Live chat
1:1 Online training session
Dedicated customer success associate

Storage & Attachments
Total storage	100 MB	1 GB	30 GB	100 GB	Unlimited
No. of attachments per issue	1 file	10 files	30 files	50 files	Unlimited
Attachment size in issues (per file)	5 MB	10 MB	10 MB	10 MB	10 MB
No. of attachments per Wiki page		10	30	50	Unlimited
Attachment size in wiki (per file)		1 MB	10 MB	10 MB	10 MB
No. of attachments in files (inside project)	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Attachment size in files (per file)	100 MB	1 GB	1 GB	1 GB	500 MB

How does the 30-day free trial work?

Backlog is completely free for 30 days. Once your trial is over, you can continue using Backlog by activating your subscription and entering your payment details.
I already have a free Backlog plan. Can I do a free trial of a paid plan?

Existing free plan subscribers cannot upgrade their spaces to a trial. You will be required to submit payment to upgrade.
Can I cancel anytime?

Yes. You can cancel anytime during your trial period.
Can I change plans during the trial period?

No. Once you start a trial, you are not able to switch to a different plan until the trial period is over.

What forms of payment do you accept?

We accept all major credit cards and bank transfer. (*Bank transfer is only accepted domestically in Japan.)
Can I pay annually?

Yes! In addition to monthly subscriptions, Backlog is also available as an annual subscription. Annual subscriptions offer a 2-month discount.
If I don't upgrade after my free trial, what happens to my trial account?

Once your free trial is over, you will no longer have access to the trial space. You will need to subscribe to a plan to continue using it.

What is a user in Backlog?

A user, or member, is someone who has access to projects and issues, but does not have the permission to create projects, alter project settings, or set permissions for other members. Learn more about user roles here.
How do you protect my data?

Your data security is our priority. We are committed to providing a secure and reliable environment for our customers. We have various measures and policies in place to protect the data of all our users including a secure data center, periodic backups, and SSL encryption. Learn more about our security here.
Does Backlog have SAML Single Sign-on and Audit Log?

You can add SAML SSO and Audit Log with a subscription to Nulab Pass, our enterprise-grade security subscription for organizations. Learn more here.
Can I document the way Backlog is being used?

With the Audit Log feature available with a Nulab Pass subscription, you get documentation of all of your teams' activity in Backlog, including destination and source addresses, timestamps, and user login information.