You may not have realized, but you've probably already used a Wiki. The most famous example most people have engaged with is Wikipedia, the free internet encyclopedia that anyone can edit. While your company Wiki may not end up containing quite as many answers, the concept and functionality is the same.
Wikis can have a variety of uses and applications, but they usually share a few key functionalities. We'll walk you through each of these features using the Wiki in Backlog.
Create a page
To contribute to a Wiki, you'll start by creating a page. All pages have a title and text. Unlike pages of a normal website, you won't need to know any code to contribute content here. You can write and format text on a Wiki page like you would an email.
When you're done, all you have to do is click “Submit” to save the page and it can immediately be read by anyone.
You can also use tables and images to enhance your content. Skip to Making pages easy to read to learn more.
Edit a page
Published pages can be edited by anyone that reads them. If, for example, you notice that a page created by someone else contains inaccurate/outdated information, you can open the editing screen and correct that information directly. Just “Submit”, and the page's contents will update immediately.
Some Wiki services (including Backlog's Wiki feature) will notify the original author of any edits by email. This helps authors monitor contributions for accuracy and stay up to date on changes.
Link between pages
Linking between Wiki pages makes it easier for readers to find secondary materials they may need, especially as your Wiki grows.
When working in a Backlog Wiki, for example, you can simply add brackets around another Wiki page's title (e.g. [[ Example Page Title ]]) to automatically link to that page.
The method for creating links may vary depending on your Wiki service. For further details, please consult the manual of your Wiki service.
Most Wikis also contain a few other features designed to make it easier to search for information. A few examples are:
- Full page search
- Hierarchical page display
- A list of the most recently edited pages
- Searching with tags