How will this help me?
Never miss another important inquiry or respond late to one.
Save yourself the terrible chore of sieving through a mountain of unimportant messages. The automated process of having inquiries added as issues lets you attend to them right away as soon as they arrive.
Have information about the progress and the people in charge at the tip of your fingers.
Establish an efficient support system by knowing who takes care of which inquiries and whether they have been resolved.
Don't miss another inquiry.
Assign tasks and delegate them with minimal effort on Backlog.
Backlog's 'Add issues via email' feature will create a new issue automatically by forwarding an inquiry from the contact form to a specified email address.
Issue details such as the assignee, deadline and category can be registered and shared among project members for smoother operations.