{"id":133650,"date":"2023-10-18T09:29:09","date_gmt":"2023-10-18T00:29:09","guid":{"rendered":"https:\/\/backlog.com\/ja\/?p=33650"},"modified":"2023-10-18T12:14:04","modified_gmt":"2023-10-18T03:14:04","slug":"amazon-connect-backlog-by-pci-solutions","status":"publish","type":"post","link":"https:\/\/backlog.com\/ja\/blog\/amazon-connect-backlog-by-pci-solutions\/","title":{"rendered":"Amazon Connect\u3068Backlog\u3067\u96fb\u8a71\u306e\u5fdc\u5bfe\u5c65\u6b74\u3092\u7ba1\u7406\uff01\u300cAmazon Connect\u30fbBacklog\u9023\u643a\u30b5\u30fc\u30d3\u30b9\u300d\u304c\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u307e\u3057\u305f\uff01"},"content":{"rendered":"<p>\u3044\u3064\u3082Backlog\u3092\u304a\u4f7f\u3044\u3044\u305f\u3060\u304d\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002\u30cc\u30fc\u30e9\u30dc\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b5\u30af\u30bb\u30b9&amp;\u30a2\u30e9\u30a4\u30a2\u30f3\u30b9\u30c1\u30fc\u30e0\u306e\u5b89\u85e4\u3067\u3059\u3002<\/p>\n<p><span style=\"font-weight: 400\">\u30b7\u30b9\u30c6\u30e0\u958b\u767a\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u304b\u3089\u5e83\u307e\u3063\u305fBacklog\u3067\u3059\u304c\u3001\u73fe\u5728\u3067\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u7ba1\u7406\u90e8\u9580\u306a\u3069\u3055\u307e\u3056\u307e\u306a\u8077\u7a2e\u30fb\u6d3b\u7528\u65b9\u6cd5\u3067\u3054\u5229\u7528\u3044\u305f\u3060\u3044\u3066\u304a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3084\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306a\u3069\u3001\u793e\u5185\u5916\u306e\u65b9\u3068\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u306bBacklog<\/span><span style=\"font-weight: 400\">\u3092\u3054\u6d3b\u7528\u3055\u308c\u308b\u304a\u5ba2\u69d8\u3082\u591a\u304f\u3001<\/span><span style=\"font-weight: 400\">\u554f\u3044\u5408\u308f\u305b\u306e\u5fdc\u5bfe\u5c65\u6b74\u7ba1\u7406\u3084\u30b9\u30c6\u30fc\u30bf\u30b9\u7ba1\u7406\u3001\u62c5\u5f53\u90e8\u9580\u3078\u306e\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3001\u60c5\u5831\u5171\u6709\u3001FAQ\u30fb\u30de\u30cb\u30e5\u30a2\u30eb\u7ba1\u7406\u306a\u3069\u306b<\/span><span style=\"font-weight: 400\">\u5e83\u304fBacklog\u304c\u5229\u7528\u3055\u308c\u3066\u3044\u307e\u3059<\/span><span style=\"font-weight: 400\">\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u3055\u3066\u3001\u3053\u306e\u3088\u3046\u306b\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u3067Backlog\u3092\u3054\u5229\u7528\u3044\u305f\u3060\u304f\u5834\u5408\u306b\u306f\u3001<\/span><a href=\"https:\/\/support-ja.backlog.com\/hc\/ja\/articles\/360036147793-%E3%83%A1%E3%83%BC%E3%83%AB%E3%81%AB%E3%82%88%E3%82%8B%E8%AA%B2%E9%A1%8C%E7%99%BB%E9%8C%B2%E3%82%92%E8%A8%AD%E5%AE%9A%E3%81%99%E3%82%8B\"><span style=\"font-weight: 400\">\u30e1\u30fc\u30eb\u306b\u3088\u308b\u8ab2\u984c\u767b\u9332\u306e\u8a2d\u5b9a\u6a5f\u80fd<\/span><\/a><span style=\"font-weight: 400\">\u3092\u5229\u7528\u3057\u3066\u3001\u8ab2\u984c\u3092\u8d77\u7968\u3055\u308c\u3066\u3044\u308b\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u305d\u3057\u3066\u3001<\/span><span style=\"font-weight: 400\">\u30e1\u30fc\u30eb\u306b\u3088\u308b\u8ab2\u984c\u767b\u9332\u306b\u30d7\u30e9\u30b9\u3057\u3066\u3001<\/span><b>\u300c\u96fb\u8a71\u306e\u5fdc\u5bfe\u8a18\u9332\u3082\u81ea\u52d5\u3067Backlog\u306b\u9023\u643a\u3057\u305f\u308a\u3001\u81ea\u52d5\u3067\u8ab2\u984c\u304c\u8d77\u7968\u3067\u304d\u305f\u308a\u3059\u308b\u3068\u4fbf\u5229\u306a\u306e\u306b\u306a\u301c\u300d\u3068\u611f\u3058\u305f\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u304b\uff1f<\/b><\/p>\n<p><span style=\"font-weight: 400\">\u3053\u306e\u3088\u3046\u306a\u3054\u8981\u671b\u306b\u304a\u5fdc\u3048\u3057\u3066\u3001\u3053\u306e\u5ea6\u30cc\u30fc\u30e9\u30dc\u516c\u5f0f\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3042\u308a\u3001Amazon Connect SDP\u8a8d\u5b9a\u4f01\u696d\u3067\u3082\u3042\u308bPCI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ba\u682a\u5f0f\u4f1a\u793e\u3088\u308a\u300cAmazon Connect\u30fbBacklog\u9023\u643a\u30b5\u30fc\u30d3\u30b9\u300d\u304c\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u307e\u3057\u305f\uff01<\/span><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-133654 size-large\" src=\"https:\/\/backlog.com\/wp-blog-app\/uploads\/sites\/6\/2023\/10\/Backlog-Blog-AmazonConnect-Backlog-1024x538.png\" alt=\"Amazon Connect\u30fbBacklog\u9023\u643a\u30b5\u30fc\u30d3\u30b9\" width=\"640\" height=\"336\" srcset=\"https:\/\/backlog.com\/wp-blog-app\/uploads\/sites\/6\/2023\/10\/Backlog-Blog-AmazonConnect-Backlog-1024x538.png 1024w, https:\/\/backlog.com\/wp-blog-app\/uploads\/sites\/6\/2023\/10\/Backlog-Blog-AmazonConnect-Backlog-300x158.png 300w, https:\/\/backlog.com\/wp-blog-app\/uploads\/sites\/6\/2023\/10\/Backlog-Blog-AmazonConnect-Backlog-768x403.png 768w, https:\/\/backlog.com\/wp-blog-app\/uploads\/sites\/6\/2023\/10\/Backlog-Blog-AmazonConnect-Backlog.png 1200w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p style=\"text-align: center\"><a class=\"btn btn--backlog -sz-lg\" style=\"text-decoration: none\" href=\"https:\/\/www.pci-sol.com\/business\/service\/product\/amazonconnect\/backlog-link\/\" target=\"_blank\" rel=\"noopener\">\u30b5\u30fc\u30d3\u30b9\u306e\u8a73\u7d30\u3068\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089<\/a><\/p>\n<p><span style=\"font-weight: 400\">\u203b\u300cAmazon Connect\u3068Backlog\u306e\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u300d\u306fPCI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ba\u682a\u5f0f\u4f1a\u793e\u304c\u958b\u767a\u30fb\u63d0\u4f9b\u30fb\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u304a\u308a\u307e\u3059\u3002\u672c\u4ef6\u3078\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f<\/span><a href=\"https:\/\/www.pci-sol.com\/business\/service\/product\/amazonconnect\/backlog-link\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">PCI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ba\u682a\u5f0f\u4f1a\u793e<\/span><\/a><span style=\"font-weight: 400\">\u3078\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/p>\n<h1><strong>Amazon Connect\u3068\u306f<\/strong><\/h1>\n<p>Amazon Connect\u306f\u3001AWS\u304c\u63d0\u4f9b\u3059\u308b\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002<br \/>\n\u901a\u8a71\u9332\u97f3\u3001\u30c1\u30e3\u30c3\u30c8\u3001IVR\uff08\u81ea\u52d5\u5fdc\u7b54\uff09\u3001CCP\u30bd\u30d5\u30c8\u30d5\u30a9\u30f3\u3001\u30e9\u30a4\u30d6\u901a\u8a71\u76e3\u8996\u306a\u3069\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5fc5\u8981\u306a\u69d8\u3005\u306a\u6a5f\u80fd\u304c\u3042\u308a\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u3059\u3070\u3084\u304f\u7c21\u5358\u306b\u7acb\u3061\u4e0a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u304c\u3042\u308c\u3070\u3069\u3053\u304b\u3089\u3067\u3082\u5229\u7528\u53ef\u80fd\u306a\u305f\u3081\u3001\u5728\u5b85\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3092\u7acb\u3061\u4e0a\u3052\u305f\u3044\u30cb\u30fc\u30ba\u306a\u3069\u306b\u9069\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<h1><strong>Backlog\u3092\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u3067\u4f7f\u3046\u30e1\u30ea\u30c3\u30c8\u306f\uff1f<\/strong><\/h1>\n<h3><b>\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u306bBacklog\u3092\u5229\u7528\u3059\u308b\u3068\u3053\u3093\u306a\u306b\u826f\u3044\u3053\u3068\u304c\uff01<\/b><\/h3>\n<ul>\n<li><span style=\"font-weight: 400\">Backlog\u306f\u30e6\u30fc\u30b6\u30fc\u6570\u7121\u5236\u9650\u3067\u5229\u7528\u53ef\u80fd\u3002<\/span><b>\u4eba\u54e1\u304c\u5897\u3048\u3066\u3082\u30b3\u30b9\u30c8\u304c\u5909\u308f\u3089\u306a\u3044<br \/>\n<\/b>\u203b\u30e6\u30fc\u30b6\u30fc\u6570\u7121\u5236\u9650\u306f\u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\u30d7\u30e9\u30f3\u3001\u30d7\u30ec\u30df\u30a2\u30e0\u30d7\u30e9\u30f3\u3001\u30d7\u30e9\u30c1\u30ca\u30d7\u30e9\u30f3\u304c\u5bfe\u8c61<\/li>\n<\/ul>\n<ul>\n<li><span style=\"font-weight: 400\">\u9ad8\u6a5f\u80fd\u306aCRM\u3092\u5c0e\u5165\u3057\u306a\u304f\u3066\u3082\u3001Backlog\u306e\u6a5f\u80fd\u3067\u7ba1\u7406\u3067\u304d\u308b<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">\u3000\u3000\u2713\u30dc\u30fc\u30c9\u3084\u8ab2\u984c\u4e00\u89a7\u3067\u5fdc\u5bfe\u5c65\u6b74\u7ba1\u7406\u3001\u9032\u6357\u7ba1\u7406<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u3000\u3000\u2713\u5bfe\u5fdc\u7d4c\u7def\u3084\u4f1a\u8a71\u306e\u5185\u5bb9\u306a\u3069\u306f\u8ab2\u984c\u306e\u30b3\u30e1\u30f3\u30c8\u3067\u60c5\u5831\u5171\u6709<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u3000\u3000\u2713Wiki\u3067FAQ\u30fb\u30de\u30cb\u30e5\u30a2\u30eb\u7ba1\u7406<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u3000\u3000\u2713\u8ab2\u984c\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3057\u3066\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u3084\u62c5\u5f53\u8005\u306e\u7a3c\u50cd\u72b6\u6cc1\u3092\u5206\u6790<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">\u793e\u5185\u30fb\u793e\u5916\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u4e00\u5143\u7ba1\u7406<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">\u3000\u3000\u2713\u554f\u3044\u5408\u308f\u305b\u306e\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3084\u60c5\u5831\u5171\u6709\u3001\u767a\u6ce8\u5143\u4f01\u696d\u3068\u306e\u9023\u7d61\u306a\u3069<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u305d\u3057\u3066\u3001Backlog\u3068\u3044\u3048\u3070\u300c\u8ab0\u3067\u3082\u3059\u3050\u306b\u4f7f\u3044\u3053\u306a\u305b\u308b\u76f4\u611f\u7684\u306a\u64cd\u4f5c\u6027\u300d\u3082\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\uff01IT\u30c4\u30fc\u30eb\u306b\u4e0d\u6163\u308c\u306a\u65b9\u304b\u3089\u30a8\u30f3\u30b8\u30cb\u30a2\u307e\u3067\u3001\u3069\u306a\u305f\u3067\u3082\u4f7f\u3044\u3084\u3059\u3044\u512a\u308c\u305f\u64cd\u4f5c\u6027\u3067\u3054\u597d\u8a55\u3092\u3044\u305f\u3060\u3044\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<h1><strong>Amazon Connect\u3068Backlog\u9023\u643a\u3067\u5b9f\u73fe\u3067\u304d\u308b\u3053\u3068<\/strong><\/h1>\n<ul>\n<li><span style=\"font-weight: 400\">\u53d7\u96fb\u6642\u306b\u81ea\u52d5\u3067\u8ab2\u984c\u767b\u9332<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">\u3000\u3000\u2713<\/span>Amazon Connect \u3078\u306e\u7740\u4fe1\u3092\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u53d7\u96fb\u3057\u305f\u30bf\u30a4\u30df\u30f3\u30b0\u3067Backlog\u306e\u8ab2\u984c\u3092\u767b\u9332<\/p>\n<p><span style=\"font-weight: 400\">\u3000\u3000\u2713<\/span>\u767b\u9332\u3057\u305f\u8ab2\u984c\u304b\u3089\u3001Amazon Connect \u306e\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3078\u9077\u79fb\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b<\/p>\n<ul>\n<li>\u55b6\u696d\u6642\u9593\u5916\u306e\u7740\u4fe1\u8a18\u9332<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">\u3000\u3000\u2713<\/span>\u55b6\u696d\u6642\u9593\u5916\u3084\u4f11\u65e5\u306e\u7740\u4fe1\u3082Backlog\u306b\u8a18\u9332\u3055\u308c\u308b\u305f\u3081\u3001\u6298\u308a\u8fd4\u3057\u306e\u5bfe\u5fdc\u3092\u5fd8\u308c\u305a\u306b\u3067\u304d\u308b<\/p>\n<h3><strong>\u9023\u643a\u30a4\u30e1\u30fc\u30b8<\/strong><\/h3>\n<p class=\"aligncenter figure\"><img loading=\"lazy\" class=\"wp-image-133651 size-full\" src=\"https:\/\/backlog.com\/wp-blog-app\/uploads\/sites\/6\/2023\/10\/7dec2744e407ffa9132c3c3373ef941e.png\" alt=\"Amazon Connect\u30fbBacklog\u9023\u643a\u30a4\u30e1\u30fc\u30b8\" width=\"897\" height=\"684\" srcset=\"https:\/\/backlog.com\/wp-blog-app\/uploads\/sites\/6\/2023\/10\/7dec2744e407ffa9132c3c3373ef941e.png 897w, https:\/\/backlog.com\/wp-blog-app\/uploads\/sites\/6\/2023\/10\/7dec2744e407ffa9132c3c3373ef941e-300x229.png 300w, https:\/\/backlog.com\/wp-blog-app\/uploads\/sites\/6\/2023\/10\/7dec2744e407ffa9132c3c3373ef941e-768x586.png 768w\" sizes=\"(max-width: 897px) 100vw, 897px\" \/><span class=\"caption-text\">Amazon Connect\u306e\u60c5\u5831\u304cBacklog\u306b\u81ea\u52d5\u9023\u643a\u3055\u308c\u305f\u30a4\u30e1\u30fc\u30b8<\/span><\/p>\n<h3><strong>\u500b\u5225\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong><\/h3>\n<p>Amazon Connect\u30fbBacklog\u9023\u643a\u30b5\u30fc\u30d3\u30b9\u306e\u57fa\u672c\u6a5f\u80fd\u4ee5\u5916\u306b\u3001\u304a\u5ba2\u69d8\u306e\u5229\u7528\u72b6\u6cc1\u306b\u5408\u308f\u305b\u3066\u500b\u5225\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3082\u5bfe\u5fdc\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<ul>\n<li>Backlog\u8ab2\u984c\u306e\u8d77\u7968\u6642\u306b\u3001\u8ab2\u984c\u306e\u62c5\u5f53\u8005\u3092\u53d7\u96fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3059\u308b<\/li>\n<li>\u901a\u8a71\u306e\u6587\u5b57\u8d77\u3053\u3057\u30c7\u30fc\u30bf\u3092Backlog\u306e\u30b3\u30e1\u30f3\u30c8\u3068\u3057\u3066\u81ea\u52d5\u767b\u9332\u3059\u308b<\/li>\n<li>\u554f\u3044\u5408\u308f\u305b\u5c5e\u6027\u3054\u3068\u306bBacklog\u306e\u30ab\u30c6\u30b4\u30ea\u30fc\u3092\u5206\u3051\u308b<\/li>\n<\/ul>\n<p>Amazon Connect\u3082Backlog\u3082\u30e6\u30fc\u30b6\u30fc\u8ab2\u91d1\u3067\u306f\u306a\u3044\u305f\u3081\u3001\u30e1\u30f3\u30d0\u30fc\u306e\u5897\u6e1b\u306b\u67d4\u8edf\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u306e\u3082\u5b09\u3057\u3044\u30dd\u30a4\u30f3\u30c8\u3067\u3059\uff01<\/p>\n<h1 style=\"text-align: left\">Amazon Connect\u30fbBacklog\u9023\u643a\u30b5\u30fc\u30d3\u30b9\u306e\u8a73\u7d30\u3068\u304a\u554f\u3044\u5408\u308f\u305b\u5148<\/h1>\n<p>\u300cAmazon Connect\u30fbBacklog\u9023\u643a\u30b5\u30fc\u30d3\u30b9\u300d\u306b\u3054\u8208\u5473\u3092\u304a\u6301\u3061\u306e\u65b9\u306f\u3001\u305c\u3072\u304a\u6c17\u8efd\u306b\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u4eca\u5f8c\u3082\u3001\u3055\u3089\u306b\u4fbf\u5229\u306b\u30cc\u30fc\u30e9\u30dc\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3044\u305f\u3060\u3051\u308b\u3088\u3046\u3001\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u7d9a\u3051\u3066\u3044\u304d\u307e\u3059\u3002\u305d\u308c\u3067\u306f\u3001\u4eca\u65e5\u3082\u697d\u3057\u3044Backlog\u30e9\u30a4\u30d5\u3092\uff01<\/p>\n<p style=\"text-align: center\"><a class=\"btn btn--backlog -sz-lg\" style=\"text-decoration: none\" href=\"https:\/\/www.pci-sol.com\/business\/service\/product\/amazonconnect\/backlog-link\/\" target=\"_blank\" rel=\"noopener\">\u30b5\u30fc\u30d3\u30b9\u306e\u8a73\u7d30\u3068\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089<\/a><\/p>\n<p><span style=\"font-weight: 400\">\u203b\u300cAmazon Connect\u3068Backlog\u306e\u9023\u643a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u300d\u306fPCI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ba\u682a\u5f0f\u4f1a\u793e\u304c\u958b\u767a\u30fb\u63d0\u4f9b\u30fb\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u304a\u308a\u307e\u3059\u3002\u672c\u4ef6\u3078\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f<\/span><a href=\"https:\/\/www.pci-sol.com\/business\/service\/product\/amazonconnect\/backlog-link\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400\">PCI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ba\u682a\u5f0f\u4f1a\u793e<\/span><\/a><span style=\"font-weight: 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