If you’ve ever managed a project, then you’ll have dealt with triple constraint — whether or not you knew it at the time. Also known as the Iron Triangle and the Project Management Triangle, it refers to the three elements that make up every single project — i.e. time, scope and cost — and the impact each of these things have on quality.
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What does the triple constraint mean for project managers?
The triple constraint shows how a project’s success is bound to these three interrelated elements:
- Cost: This refers to your project’s budget and can cover everything from materials to labor costs.
- Scope: This refers to the tasks that must be done in order for the project to be completed.
- Time: As you’ve probably worked out, this one refers to how long you have to complete your project.
As a PM, it’s your job to manage each of these elements. And, as with pretty much everything to do with project management, this isn’t as straightforward as it sounds.
“Fast, Cheap, and Good… pick two. If it’s fast and cheap it won’t be good. If it’s cheap and good, it won’t be fast. If it’s fast and good, it won’t be cheap.” – Tom Waits
In an ideal world, you have plenty of time, a big budget, and a limited number of tasks to project completion. But this scenario is rare. More often than not, you’ll have to balance each of these things to achieve maximum quality for the resources you have available to you. If you adjust one of the three, it’ll often have a knock-on effect on the other two.
For example, if you’re behind on your schedule, you can pay more people to help you out, which increases the cost. Or you can reduce the features of the project, which is reducing scope. Another alternative is to change the due date to give yourself more time. Getting it right is a balancing act project managers perfect throughout the course of their careers.
Why the triple constraint is useful
The triple constraint gives you an idea of what can and can’t be adjusted throughout the course of the project.
While it’s generally true that the more money and resources you have available to you, the better, there is a limit. Without limitations, there is a risk your project will stall or stagnate. After all, if there’s nothing driving you forward, then what’s your motivation?
These constraints are also an important part of the project manager-team-client relationship. They can be used as a formal framework for agreeing on what should be provided, for how much and by when. It sets expectations that everyone can agree on — and provides a benchmark for adjustments if they need to be made.
Time, cost, scope: how to keep each one under control
The goal of any project is to be early and under budget. And achieving this starts with the scope.
Every project is made up of a set of interrelated tasks. And as a project manager, it’s your job to prioritize them in the most logical, effective way. Fail to do this, and you run the risk of scope creep — that’s when things start taking longer than they should, or you take on additional jobs that weren’t planned into the schedule.
As well as organizing the order of your tasks, you’ll also need to assign people to work on them. This is what’s known as resource allocation, and it’s important to be flexible and have backup — like freelancers and contractors — on the books, just in case.
This is the amount of time allotted to complete the overall project. It’s usually broken down into a series of smaller task-based chunks — something that’s officially known as a work breakdown structure.
These tasks are then prioritized, their dependencies defined and then they’re arranged on a timeline, such as a Gantt chart.
A Gantt chart is a timeline that breaks projects down into smaller tasks, with dates to show durations and start/finish times. It helps you visualize, schedule, and sequence activities, and is often used in conjunction with the Critical Path Method, which can help you work out your project’s start and end date.
Costs can refer to fixed and flexible costs, as well as estimates and actual figures. There are several ways you can predict cost, including using historical data from similar projects, as well as determining figures for labor and resources on a unit-by-unit basis.
Whichever method you use, it’s important to track and manage your costs as your project progresses, to stop figures spiraling out of control. Spreadsheets are one option, but if you want to make things extra-easy, project management software that automatically tracks figures in real-time is the way to go.
How to master the triple constraint
Projects are changeable things, and while it’s important to stick to the triple constraints as much as possible, it’s also important to stay flexible. Projects will grow and shrink, clients’ needs change, and staff takes days off.
Sometimes, there’s no way to predict how long a certain job will take or cost until it begins, but having an awareness of the shifting landscape will help you handle these changes in your stride.
As a project manager, it’s important to have an awareness of how each of the triple constraints interacts with each other. Before project kick-off, do your due diligence and assess how adjusting one of the three elements impacts the other two — and come up with a worst-case scenario contingency plan, so you’re prepared for whatever comes your way.
This is especially important when working with outside resources — like deliveries and contractors — because you have less control over these elements.
Project management software is the golden standard when it comes to keeping a firm grip on cost, time, and scope.
By using specially dedicated software, you can easily track metrics as your project progresses. Backlog, our own PM tool, includes automatic updates and notifications that make it easier to make triple constraint adjustments in a more timely manner. It also includes task features designed to help you create, prioritize and assign tasks — which makes the whole project management process that little bit more collaborative and efficient.